Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our Website, including:

1.1 Personal Information

Personal information is data that can be used to identify you individually. The personal information we collect may include:

• Contact information (such as name, email address, phone number, and postal address)
• Professional information (such as your measurements, portfolio images, and professional experience)
• Payment information (such as payment card details and billing information)
• Identity verification information (such as passport or ID card details for models)
• Communications and correspondence with us

1.2 Non-Personal Information

We also collect non-personal information, which is data that does not identify you individually. This may include:

• Browser and device information
• IP address
• Operating system
• Usage data (such as pages visited, time spent on pages, and navigation paths)
• Referral source

2. How We Collect Information

We collect information from you in the following ways:

2.1 Direct Collection

Information you provide to us directly when you:

• Fill out forms on our Website (such as contact forms or model application forms)
• Register for an account or sign up for our newsletter
• Correspond with us by phone, email, or other methods
• Submit your portfolio or apply to our agency
• Provide feedback or respond to surveys
• Make payments or enter into contracts with us

2.2 Automated Collection

Information collected automatically as you navigate through our Website:

• Through cookies and similar tracking technologies
• Through server logs and analytics tools
• Through pixel tags and web beacons embedded in emails

2.3 Third-Party Sources

We may also collect information about you from third-party sources, including:

• Business partners and service providers
• Social media platforms (if you connect your social media accounts to our services)
• Publicly available sources

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and to hold certain information.

3.1 Types of Cookies We Use

• Essential cookies: Necessary for the functioning of our Website
• Analytical/performance cookies: Allow us to recognize and count visitors and analyze how users navigate our Website
• Functionality cookies: Used to recognize you when you return to our Website
• Targeting cookies: Record your visit to our Website, the pages you visit, and the links you follow

3.2 Cookie Management

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Website may not be accessible or may not function properly.

4. How We Use Your Information

We use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Website and services
• Process and manage model applications, bookings, and contracts
• Communicate with you, including responding to inquiries and providing updates
• Personalize your experience on our Website
• Analyze usage patterns and improve our Website's functionality
• Develop new services and features
• Conduct research and analysis to improve our business operations
• Fulfill our contractual obligations
• Protect our legal rights and comply with legal obligations
• Detect, prevent, and address technical issues, security breaches, or fraudulent activities
• Process payments and maintain financial records
• Market our services to you (subject to your preferences)

5. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: Where you have given us consent to process your personal information for specific purposes
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject
• Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or a third party, except where such interests are overridden by your interests or fundamental rights and freedoms

6. Sharing and Disclosure of Information

We may share your personal information with the following categories of recipients:

6.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Hosting and website maintenance providers
• Payment processors
• Email service providers
• Analytics providers
• Customer relationship management systems

6.2 Business Partners

We may share your information with our business partners, including:

• Clients seeking models for assignments (if you are a model represented by us)
• Photographers, stylists, and other creative professionals involved in productions
• Partner modeling agencies in other regions

6.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6.5 With Your Consent

We may share your information with third parties when we have your consent to do so.

7. International Data Transfers

We operate internationally and may transfer your personal information to countries other than your country of residence, including the United Arab Emirates, where our main operations are based. These countries may have different data protection laws than your country.

When we transfer your personal information internationally, we take appropriate measures to ensure that your information receives an adequate level of protection. These measures may include:

• Entering into standard contractual clauses approved by relevant authorities
• Obtaining your explicit consent for the transfer
• Transferring to entities that have adequate data protection policies and procedures

By using our Website or services, you consent to the transfer of your information to countries that may not provide the same level of data protection as your country of residence.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information and whether we can achieve those purposes through other means
• Applicable legal requirements

For models represented by our agency, we typically retain your information for the duration of our representation relationship and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request access to your personal information
• Correction: The right to request that we correct inaccurate or incomplete personal information
• Deletion: The right to request that we delete your personal information in certain circumstances
• Restriction: The right to request that we restrict the processing of your personal information
• Data portability: The right to receive your personal information in a structured, commonly used, and machine-readable format
• Objection: The right to object to the processing of your personal information
• Withdrawal of consent: The right to withdraw your consent at any time where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We may need to verify your identity before responding to your request.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction.

Our security measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Secure network architecture
• Regular data backups

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. No method of transmission over the Internet or electronic storage is 100% secure.

11. Children's Privacy

Our Website and services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

For models under the age of 18, we require parental or guardian consent before collecting and processing their personal information.

12. Third-Party Links

Our Website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

13. Marketing Communications

We may send you marketing communications if you have:

• Requested information from us
• Used our services
• Provided us with your details when registering for a promotion
• Signed up for our newsletter

You have the right to opt out of receiving marketing communications at any time by:

• Clicking the 'unsubscribe' link in any marketing email we send you
• Contacting us using the contact information provided at the end of this Privacy Policy

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Elegance Models
17 Shaw Trafficway East
Zachary AL1 1SZ
United Kingdom

Email: [email protected]
Phone: +448508860206